The fast track: CSX transforms operations for 23,000-plus employees with Azure and AI | Microsoft Customer Stories
Enterprises across industries are under pressure to modernize while maintaining stability. This customer story highlights how CSX, a major North American transportation company, leveraged Azure VMware Solution to optimize infrastructure, reduce complexity, and accelerate transformation. Read the story to explore these benefits and contact Strategic Endeavor LLC for insights on modernizing your VMware environment with Azure VMware Solution.
Why did CSX migrate to Azure?
CSX migrated to Microsoft Azure to address challenges posed by outdated systems, environmental disruptions, and rising customer expectations. The company needed a scalable cloud infrastructure and generative AI capabilities to modernize operations, improve data insights, and enhance reliability across its extensive rail network.
How has Azure improved CSX's operations?
The migration to Azure has allowed CSX to achieve real-time data streaming and analytics, significantly reducing latency by 89%. This improvement enables faster, data-driven decisions, optimizing routing and enhancing overall operational efficiency. For instance, delays in communication between locations have decreased from 14 seconds to just 1.5 seconds.
What role does AI play in CSX's modernization?
CSX is leveraging AI technology to enhance various aspects of its operations, including real-time railcar inspections and predictive maintenance. With AI models, the company can detect issues like leaky bearings quickly and accurately, which has saved time and improved safety. Additionally, AI-powered tools assist employees in managing train stoppages more effectively, contributing to improved service reliability.

The fast track: CSX transforms operations for 23,000-plus employees with Azure and AI | Microsoft Customer Stories
published by Strategic Endeavor LLC
Strategic Endeavor, LLC, founded in 2013, is an emerging 8(A) and Service-Disabled Veteran Owned Small Business (SDVOSB) that specializes in providing management consulting, technology solutions, and administrative services to the Government and industry. Strategic Endeavor LLC is an approved Microsoft Cloud Provider and provides these services as an indirect seller in partnership with TD SYNNEX
SYNNEX Stellr Cloud Marketplace is a modern end-to-end solutions ecosystem that helps partners deliver more value to their customers. Strategic Endeavor LLC can leverage TD SYNNEX’s large number of state and local government and educational contracts and educational contracts-including NAPO ValuePoint and NCPA and NCPA directly on behalf of the manufacturers. Strategic Endeavor can also leverage TD SYNNEX GSA Schedule 58 and Schedule 70 to sell to the Federal government and its GSA Schedule SIN 511210 Software Publisher
Strategic Endeavor LLC provides the following Microsoft Solution
Microsoft 365
Helping customers build a modern workplace that allows them to work smarter and stay secure.
Office 365
+ migration services
Microsoft 365 + ISVs
+ managed services
Microsoft 365 + Azure Backup
+ DevTest + managed services
Azure practice
Azure migration, from defining a strategy to
migrating and optimizing
Contact: telephone 800-422-0381, Email: srhodes@seresults.com