Joos utilizes Copilot for Microsoft 365 to streamline meetings, optimize presentations, and improve communication across its global team. This includes generating meeting recaps with notes and action items, which has reshaped how they structure meetings. Additionally, Copilot aids in creating branded sales pitches and drafting emails, allowing employees to work more efficiently and effectively.

Joos faces challenges related to time zone differences, with some team members being up to 13 hours apart. This necessitates detailed meeting notes for those who cannot attend. Additionally, language barriers require translation of documents and communications, which has historically been time-consuming and prone to inaccuracies.

Since adopting Copilot, Joos has improved team collaboration and efficiency, particularly in communication across time zones and languages. The tool has enabled faster email responses, more personalized interactions with customers, and streamlined onboarding processes. Overall, it has provided the team with more time to focus on strategic tasks as they expand into new markets.